Frequently Asked Questions
What services do you offer?
We specialize in custom bars, carts, serving stations, and other small business solutions; unique wood projects tailored to your specifications. We also offer custom fabrication and backdrops.
Do you keep any inventory or ready to go products?
No, all our projects are custom made to order and we not keep any inventory.
How long does it take to complete a project?
The timeline varies depending on the complexity and size of the project. Generally a project will be completed within 8-10 weeks. We’ll provide an estimated timeline when send you an estimate.
Do you offer shipping or delivery?
Yes! We offer shipping within the U.S. and Canada at this time. Shipping is based on the size of the product and the destination and ranges from $500-$1000. We carefully custom crate each project and freight ship. We can also provide local delivery (within Southern California) for $2.50/mile round trip.
What is included in the price?
Included in the standard pricing is the structure, paint (black or white), stain (we provide options), labor, material, and custom cutouts. Customizations, add ons, and upgrades are subject to additional charges.
How do add ons work?
We offer a variety of add ons for charcuterie carts, coffee carts, and mobile bars. Add ons are completely optional and you are welcome to provide your own and just give us dimensions for any cutouts. We are not experts in coffee cart machinery (espresso machines or pitcher rinsers) but we can refer you to one of our partners for any questions about the best set up for your coffee cart.
What if I don’t know exactly what I want?
No problem! We offer design consultations where we can brainstorm ideas, provide recommendations, and help you come up with the perfect piece for your space. Please email us to schedule a time to chat!
How do I know what size to get?
The length of your project is personal preference and we recommend that you get a measuring tape and layout what your options are, however we do have some recommendations based on experience. 4’L and 5’ L are easily set up by 1 person. 5’L and 6’L are best if you will have 2 people working your bar/cart. 6’L can be set up by 1 person most of the time. 7’L usually requires 2 people. For customers interested in a project 8’L or larger we recommend doing 2 smaller pieces; 8’L projects are cumbersome to set up, tear down, and transport.
How does payment work? Do you offer payment plans?
We accept all major credit cards, checks, ACH transfer, and cash (local pick up only). We invoice and take payment through Quickbooks Payments. We do not offer payment plans. We take a 35% deposit to add your project to our queue and invoice the remainder upon completion.
Where are you located? Do you have a store front?
We are located in at 22445 E La Palma Ave SUITE A Yorba Linda, CA 92887. We do not have a store front but we welcome customers to drop by our shop Monday- Friday, 9A-5P to see what we are currently working on and chat with us.
What types of material do you work with?
We work primarily with baltic birch for the structures and hard maple for trim and edging. We can do some custom metal work for small design details. For metalwork, we partner with a local vendor and we will get a quote separate from your work with us.
What is your refund or warranty policy?
We do not offer refunds. We stand behind the quality of our work. If you're not satisfied with the final product, we'll work with you to resolve any issues. Our warranty covers craftsmanship and material defects.